Wall of Accomplishment

ITIL Certifications
ITIL Service Manager Bridge Ron B Palmer ITIL Service Manager Certification Ron B Palmer ITIL Service Operation Certification Ron B Palmer
ITIL V3 Service Manager Bridce Certification ITIL V2 Service Manager Certification ITIL V3 Service Operation Certification
     
ITIL Operational Support and Analysis Certification Ron B Palmer ITIL Practitioner Support and Restore Certification Ron B Palmer ITIL Practitioner Plan and Improve Certification Ron B Palmer
ITIL V3 Operational Support and Analysis Certification ITIL V2 Practitioner Support and Restore Certification ITIL V2 Practitioner Plan and Improve Certification
     
ITIL Foundation Certificate Ron B Palmer ITIL Foundation Certificate Ron B Palmer ITpreneurs Trainer Certification ITIL Practitioner Support and Restore Ron B Palmer
ITIL V3 Foundation Certificate ITIL V2 Foundation Certificate ITpreneurs Trainer Certification ITIL Practitioner Support and Restore
     
ITIL Service Manager In-Course Assessment Certificate Ron B Palmer    
ITIL Service Manager In-Course Assessment Certificate    
     

EXIN ISO/IEC 20000 Certifications
Professional Certificate Alignment of IT and the Business According to ISO/IEC 20000 Ron B Palmer Professiona Certificate Control of IT Services According to ISO/IEC 20000 Ron B Palmer Professional Certificate in Management and Improvement of ITSM Processes According to ISO/IEC 20000 Ron B Palmer
Professional Certificate Alignment of IT and the Business According to ISO/IEC 20000 Professiona Certificate Control of IT Services According to ISO/IEC 20000 Professional Certificate in Management and Improvement of ITSM Processes According to ISO/IEC 20000
     
Professional Certificate in Support of IT Services According to ISO/IEC 20000 Ron B Palmer Foundation Certificate in Service Quality Management ISO/IEC 20000 Ron B Palmer  
Professional Certificate in Support of IT Services According to ISO/IEC 20000 Foundation Certificate in Service Quality Management ISO/IEC 20000  
     
     

Microsoft Certifications
MOF Essentials Trainer Certificate Ron B Palmer Microsoft MCSE 2000 Certificate Microsoft MCSE XP Certificate Ron B Palmer
MOF Essentials Trainer Certificate Microsoft MCSE 2000 Certificate Microsoft MCSE XP Certificate
     
     

Utah State University
Utah State University Bachelor's Degree Bisiness Information Systems Ron B Palmer    
Utah State University Bachelor's Degree Business Information Systems    
     
Ron B Palmer Picture

Ron B. Palmer a recognized expert in IT Service Management.

Ron has worked as an IT Director, a Senior Engineer with Qualcomm, and an Operations Consultant with Microsoft. He authored the books IT Service Management Foundations: ITIL® Study Guide, an official information source for EXIN’s ITSM Foundations exam and Foundation Exam Tips, a companion guide. He co-founded the first ever graduate program in IT Service Management at the University of Dallas. And he worked with EXIN to improve ITIL V2 questions. He served as an APMG Examiner and wrote exam questions for the ITIL V3 Service Manager's Bridge Course..

Ron is a dynamic IT Management Speaker, a widely respected ITSM Author, a sought-after ITIL Trainer, and an ITIL Master Certified Consultant. He is well respected by CIOs and Senior IT Mangers because of his thought provoking ideas and his practical guidance for immediate results.

 

 


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